Applying for PLDT Fiber 1Gbps is straightforward and can be done entirely online through the PLDT Home website. The online process takes 10–15 minutes, and you will typically receive a confirmation within 24–48 hours. Alternatively, you can walk into any PLDT Store nationwide with a valid government ID.
Before applying, always check serviceability at your address. PLDT's coverage map on pldthome.com will confirm if 1Gbps fiber is available at your exact location.
You will need at least one valid government ID with your signature. If you live in a gated subdivision, condominium, or townhouse, you may also need to secure an entry/gate pass or installation permit from your building administration before the PLDT technicians arrive.
Step-by-Step: How to Apply for PLDT Fiber 1Gbps Online
- Step 1: Go to pldthome.com/fiber and select your plan (Plan 2699 or Plan 9499)
- Step 2: Choose house/apartment or condominium and enter your address
- Step 3: Use the map pin to mark your exact location and click "Check Serviceability"
- Step 4: Confirm availability and click "Continue" to proceed with your application
- Step 5: Fill out your personal information, contact details, and preferred installation date
- Step 6: Upload a photo of your valid government ID
- Step 7: Submit your application and wait for email + SMS confirmation
- Step 8: Receive a call from PLDT within 24–48 hours to verify details and schedule installation
After installation, PLDT technicians will set up your fiber connection and modem. The full activation process usually takes 1–2 hours. Your 24-month lock-in period begins from the date of activation.